ANSWERS, WITHOUT THE SALES SCRIPT.
The questions serious buyers ask before the first purchase order — answered the way we answer them on calls.
SOURCING & SUPPLY
What does FULVERA source?+
Consumer categories across electronics and accessories, home and kitchen, apparel and textiles, beauty, toys and baby, lighting, jewelry, pet and outdoor goods. Sourcing runs through China's industrial clusters, so your category is sourced where it is actually manufactured.
Can you help us find a supplier in China?+
Yes — that is the core of the sourcing service: cluster-based discovery, screening against your requirements, verification before deposits, and matched-specification quotes you can compare honestly.
Can you work with our existing supplier?+
Yes. We can audit the incumbent, add inspection gates, benchmark them against alternatives, or take over coordination entirely — whatever the program needs.
What is the minimum order quantity?+
Depends on product, materials and customization. Dropshipping starts without inventory; sourcing pilots are negotiated per program; private label minimums rise with customization depth. We structure staged programs where early volumes are realistic.
Can you provide samples before production?+
Always. Sampling is a mandatory gate in our process — evaluated against written criteria, with golden samples signed and stored for later inspections.
Do you support OEM and ODM?+
Both. OEM applies your brand to an existing platform product; ODM develops or modifies the product itself, including tooling feasibility and economics.
FULFILLMENT & DROPSHIPPING
How does your fulfillment process work?+
Inbound receiving and counting, location-tracked storage, automatic order sync from your store, scan-verified picking, QC before packing, dispatch on the right lane, and tracking events returned to you and your customer.
Can you fulfill orders internationally?+
Yes — express, air and ocean programs across North America, Europe, the UK, Australia and other major lanes, with duty-paid structures now standard on US-bound parcels.
Can FULVERA connect with our ecommerce store?+
Shopify, WooCommerce and other major platforms, plus TikTok Shop and Amazon workflows. We only present integrations we actually operate.
Can you support high-volume dropshipping?+
Yes — past 100 orders a day, programs add stock buffers, backup suppliers, carrier diversification and peak-season planning. See the high-volume solution page.
How do you handle returns and damaged orders?+
Returns are received, inspected, categorized and dispositioned per your written policy, with recovery reporting. Quality accountability upstream is ours to pursue where the defect is the supplier's.
How are shipping costs calculated?+
On chargeable weight (actual vs volumetric), lane, fuel and seasonal surcharges — and since the end of US de minimis, duty and clearance on every US parcel. Programs quote all-in structures.
PRIVATE LABEL & QUALITY
Can you handle custom packaging?+
Yes — structure, materials, printing and inserts coordinated to physical proofs, with logistics impact calculated before you commit.
Do you provide quality inspection?+
Pre-production, in-process and pre-shipment inspections to agreed AQL standards, delivered as evidence-based reports; third-party labs coordinated where needed.
Can you help us move from dropshipping to private label?+
That is the designed path — proven products move into branded production with packaging, specs and MOQ planning, on the same infrastructure.
WORKING WITH FULVERA
How do we start a sourcing project?+
Submit the project form with product, target cost, volumes and timeline. We review within one business day, ask targeted questions, then propose options with structure and cost.
How is pricing structured?+
Project-based and itemized: sourcing management, third-party costs (samples, inspections, testing) and fulfillment charges are separate lines — nothing hidden inside unit prices.
Do you sign NDAs?+
Yes — product ideas, specifications and commercial terms are protected; NDAs are executed before detailed briefs are shared.
Which markets do you cover?+
Primary programs run to the United States, Canada, the United Kingdom, Europe and Australia, with additional lanes assessed per program.
ASK US THE HARD VERSION OF YOUR QUESTION.
If the honest answer is "we are not the right fit", you will get that answer too.